The role implements and manages IBM mainframe server hardware and software for on-premises systems. This role is responsible for the business-critical availability of production, non-production and disaster recovery site mainframe systems. 

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Performs installation, maintenance and upgrades for system software and ISV software. Maintains and supports virtual tape backup systems and libraries. Provides troubleshooting, training, and technical support for all users and projects of the organization.

30%

Resolves issues other tiers of support have escalated/transferred. Communicate courteously and effectively with users as needed.

20%

Handles the most complex issues since they are considered the subject matter expert and may mentor, coach and help develop less experienced associates, may serve as a back-up to manager when they are out.

20%

Responsible for the configuration and readiness of the disaster recovery mainframe site, including immutable storage systems. Participates and performs tasks in disaster recovery exercises.

15%

Ensures compliance with server, network, security and engineering standards and guidelines. Stays knowledgeable of emerging trends and industry practices.

15%

Performs other job-related duties as assigned.

Required Education

Course of Study

Bachelor's Degree

Computer Science or related field

Relevant Experience

Supervisory Experience

8+ yrs minimum

English

·   Extensive subject matter expertise and team lead experience with IBM z/OS mainframe and related tools/products including LPAR configuration, MQ Series, DB2 COBOL, JCL, VSAM, CICS and mainframe ISV software.

·   Experience with IBM’s file structure(s): (i.e. HFS, ZFS, and PDS’s), TSO, and DFSMS.

·   Experience with IBM DS89xx disk subsystems including day to day operations, replication, flash copies and immutable staging using tools like Copy Service Manager (CSM) and others.

·   Place holder

·   Experience with networking technologies that support the mainframe, i.e. Ethernet, FICON etc.

·    

·   Experience with z/OS virtualization including zLinux installation and maintenance.

·    

·   Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a fast-paced environment.

·    

·   Experience with various backup solutions and strategies.

·    

·   Ability to develop, teach and mentor other members of the team.

·   Strong time-management and prioritization skills.

·   Ability to communicate applicable technical subject matter expertise to management and others.

·    

IT

SSC Light: Physical Demands: While performing the essential functions of this position, the associate is regularly required to sit, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands. The employee is occasionally required to stand or walk on carpet, tile or concrete Working Conditions: Majority of the time will be spent indoors in a traditional office environment. Safety Risk Factors: The employee is rarely required to twist back and/or neck and walk on a slippery or cluttered floor surface. Overall Required Equipment a personal computer, telephone, printer, copy machine, fax machine and other general office supplies and equipment. Pulling Requirement 20 lbs. Lifting Requirement 20 lbs.

Hybrid

Travel Percent

Overnight

Motus Eligible

No Travel

No

No