Overview
Job Purpose |
Job Purpose | Ensures the strategic alignment, execution and delivery of company initiatives and goals that drive people, customer and growth. This role assesses training and development needs, helps develop future leaders skills and knowledge, presents in-person and virtual workshops, manages training programs and compliance certifications and manages the training budget within the region. |
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Essential Responsibilities |
Percent Of Responsibilities | Responsibility | % Of Time | Leads, mentors and coaches a team of Training Specialists by providing effective leadership and communication. | 30% | Manages the planning, organization, coordination, facilitation, delivery and evaluation of comprehensive store training programs including leadership development, customer service and refresher workshops to all level of associates. | 30% | Assists and supports stores with onboarding and coaching of new in position managers and training associates on new and ongoing company initiatives. | 20% | Evaluates and analyzes individual, store, district and region performance and execution to ensure training is meeting business needs and improving performance. | 10% | Manages various compliance certifications for Food Safety testing, Anti Money Laundering, Dodd-Frank Act and Age Restricted Sales items. | 10% |
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Disclaimer | Performs other job-related duties as assigned. |
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Qualifications |
Required Education | Course of Study | Bachelor's Degree or 6-10 Yrs Relevant Experience | Human Resources, Training & Development |
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Preferred Education | Course of Study | Bachelor’s Degree | Human Resources, Training & Development |
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Relevant Experience | Supervisory Experience | 6-10 Yrs Minimum | 1-5 Yrs Experience |
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Language(s) Required | Language(s) Preferred | English | English & Spanish |
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Knowledge, Skills & Abilities Required | · Strong communication skills, written and oral | · Strong interpersonal skills | · Time management skills | · Ability to work independently · Ability to influence without authority · Analytical skills · Microsoft Office Products (Outlook, Word, Excel, PowerPoint) |
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Knowledge, Skills & Abilities Preferred | |
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Environmental Factors |
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Environmental Factors | SSC Light: Physical Demands: While performing the essential functions of this position, the associate is regularly required to sit, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands. The employee is occasionally required to stand or walk on carpet, tile or concrete Working Conditions: Majority of the time will be spent indoors in a traditional office environment. Safety Risk Factors: The employee is rarely required to twist back and/or neck and walk on a slippery or cluttered floor surface. Overall Required Equipment a personal computer, telephone, printer, copy machine, fax machine and other general office supplies and equipment. Pulling Requirement 20 lbs. Lifting Requirement 20 lbs. |
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Location and Travel Requirements |
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Travel Percent, Overnight & Motus | Travel Percent | Overnight | Motus Eligible | 30% | Yes | Yes |
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