Business Continuity Planning Manager

Job Purpose

Responsible for developing, implementing and managing the company’s Business Continuity (BCP) and Life Safety Programs to include but not limited to emergency response, disaster recovery and site preparedness plans for critical business functions across the organization.  In addition, the position will develop and lead testing requirements to ensure these programs are effective and can be executed in the event of a disaster/crisis.   

Responsibilities

1.       Develop a corporate Risk Assessment Program and arrange and lead corporate contingency planning meetings to ensure business continuity and crisis management programs are in alignment with overall business objectives.  Identify key performance indicators to measure/evaluate program effectiveness; establish corrective action plans and recommendations as necessary to resolve program deficiencies.  Provide training for key associates on all Business Continuity Programs.    

35%

2.       Implement Business Continuity and Crisis Management programs, including life safety, crisis response, disaster recovery and site preparedness plans, to minimize business interruption in the event of a disaster or crisis situation.  Develop new and enhance existing programs to ensure recovery procedures are effective for the restoration of key resources and critical business functions.    

20%

3.       Collaborate with key business leaders across the company to identify critical business processes and perform ongoing risk analysis and Business Impact Assessments to determine vulnerabilities; provide recommendations for disaster avoidance and risk reduction. Establish and maintain interactive communications and solid partnerships with relevant local, state and federal regulatory and emergency response agencies at the Federal, State and Local levels to ensure effective coordination and execution of business continuity and crisis management program

15%

4.       Establish business continuity and crisis management program testing methodologies; conduct routine testing to include table top exercises and life safety drills in all business areas to ensure sufficient resources are available and responses are in accordance with established program policies and procedures.  Lead, mentor, educate and develop Floor Captains (Life Safety), and Recovery Team Leaders (Business Continuity) ; conduct performance and coaching for team activities and update executive leadership team on performance.

10%

5.       Work with internal audit and legal departments to ensure all programs adhere to regulatory requirements; are in compliance with relevant laws, regulations, policies and procedures.  Partner with IT leadership to design contingency plans for data backup and recovery; assist in the development of data center operations policies and emergency data recovery procedures.

10%

6.       Coordinate and assist recovery support team members across business units to implement recovery procedures and alternate operating strategies during disaster/crisis situations. Manage general and specific contingency issues with key functional business leaders.  Work with internal audit and legal departments to ensure programs adhere to regulatory requirements; govern compliance with relevant laws, regulations, policies and procedures.

7.       Performs other job-related duties as assigned.

10%

Qualifications

Education Required:

Bachelor's Degree or 4 years additional relevant work experience

Course of Study:

Finance or Business Administration, or related

Education Preferred:

Bachelor's Degree

Course of Study:

Same as above

Years of Experience:

6 - 10 minimum

Language(s) Required:

English                                    

KSAs Required:

Ability to interact and create partnerships with all business partners.  Technologically savvy, proficient with all IT systems, strong project management skill sets.  Ability to manage and direct multiple complex projects simultaneously to drive solutions that meet or exceed business expectations and deliver project milestones on-time and within budget.  Strong business acumen and a solid understanding of administrative, financial and budgetary management functions.  Strong leadership and presentation skills in order to educating executive management at all levels within the organization. 

KSAs Preferred:

Environmental Factors

Job Location:

Store Support Center                    

Department:

Asset Protection

Physical Demands:

While performing the essential functions of this position, the associate is regularly (67-100%) required to sit, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands.  The employee is occassionally (1-33%) required to stand or walk on carpet, tile or concrete, carry, push, lift or pull up to 10 lbs.

Working Conditions:

While performing the essential functions of this position, the employee is typically not substantially exposed to adverse working conditions.

Safety Risk Factors:

The employee is occassionally (1-33%) required to twist back and/or neck and walk on a slippery or cluttered floor surface.

Equipment, Tools, etc.:

While performing the essential functions of this position, the employee will be required to utilize a personal computer, telephone, printer, copy machine, facsimile machine and other general office supplies and equipment.

Schedule(s):

Varied schedules.

Travel Percent:

Occasional

Overnight:

Yes